April Savoy, PhD

Assistant Professor and Director of Informatics, Indiana University School of Business and Economics at Indiana University East
Research Scientist, Indiana University Center for Health Services and Outcomes Research
Core Investigator, VA HSR&D Center for Health Information and Communication
Director, VA HSR&D Human Computer Interaction Lab

Dr. April Savoy is an Assistant Professor and Director of Informatics at Indiana University’s East campus. She is a Core Investigator in the VA HSR&D Center for Health Information and Communication and Director of the Human-Computer Interaction & Simulation Lab at the Richard L. Roudebush Veteran Affairs Medical Center in Indianapolis. Appointed as a Regenstrief Research Scientist in 2017, her research interests include the implementation of user-centered design to develop, evaluate, and integrate health information technologies that will increase efficiency of clinicians’ workflow, enhance care coordination, and improve the quality of healthcare delivery.


Dr. Savoy's educational background includes computer science and industrial engineering, with an emphasis on human-computer interaction (HCI). Dr. Savoy obtained a B.S. in Computer Science from Xavier University of Louisiana, a M.S. in Computer Science from Purdue University, and Ph.D. in Industrial Engineering from Purdue University. Following graduate school, she worked in industry as an associate researcher, user interface designer, and project manager. 


Human Factors Engineering   |   Human-Computer Interaction   |   Usability   

Health Informatics   | Information Management Systems    

Active Projects

iPad Functionality Leveraged to Optimize Workflows (iFLOW)
2017-18, Principal Investigator
Solicitation: VA Health Services Research and Development, Project # PPO 15-401
Research & Technical Area: Health Services and Informatics
Aims: This pilot will identify gaps between need and use of mobile apps that support clinical workflow and improve Veteran care processes at Richard L. Roudebush VAMC. In addition to publications, findings will be summarized in annotated workflow diagrams, clinical scenarios, and functionality requirements. Findings will be used to inform design, development, and integration strategies for future apps that enhance clinical workflows. Long term, this research will produce generalizable results enabling evidence-based design of mobile apps nationwide to improve Veteran-centered care. 

Young Investigator Award: Mobile Computing in Primary Care
2016, Principal Investigator
Research & Technical Area: Health Informatics


Improving Consultation Management between Primary Care and Sub-Specialty Clinics (CONSULTS)
2014-16, Co-Investigator (PI: M Weiner)
Solicitation: VA Health Services Research and Development Project # IIR 12-102
Research & Technical Area: Health Services and Informatics
Findings: This study has informed a Rapid Process Improvement Workshop at the Richard L. Roudebush VA Medical Center (Indianapolis) and two quality improvement initiatives across the Indianapolis, Phoenix, and Palo Alto VA health systems. Specifically, we have stressed, via communication with both referrers and consultants, the importance of the following four recommendations. 
  • Referrers and consultants should develop, regularly review, and disseminate service agreements that specify guidelines for referral and consultation. 
  • Each referral should include a specific clinical question and level of urgency, specified by the referrer. 
  • Referral templates should be complete but concise, reflect service agreements, require only essential information, and avoid a requirement for manual duplication of data available elsewhere in the medical record. 
  • Questions, uncertainty, disagreement, potential cancellation of a consultation, change to a consultation's type (standard vs. e-consultation), clarifications, and urgent issues should prompt direct, synchronous communication between referrer and consultant. 

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