April Savoy, PhD
Assistant Professor and Director of Informatics, Indiana University School of Business and Economics at Indiana University East
Research Scientist, Indiana University Center for Health Services and Outcomes Research
Core Investigator, VA HSR&D Center for Health Information and Communication
Director, VA HSR&D Human Computer Interaction Lab
Dr. April Savoy is an Assistant Professor and Director of Informatics at Indiana University’s East campus. She is a Core Investigator in the VA HSR&D Center for Health Information and Communication and Director of the Human-Computer Interaction & Simulation Lab at the Richard L. Roudebush Veteran Affairs Medical Center in Indianapolis. Appointed as a Regenstrief Research Scientist in 2017, her research interests include the implementation of user-centered design to develop, evaluate, and integrate health information technologies that will increase efficiency of clinicians’ workflow, enhance care coordination, and improve the quality of healthcare delivery.
Dr. Savoy's educational background includes computer science and industrial engineering, with an emphasis on human-computer interaction (HCI). Dr. Savoy obtained a B.S. in Computer Science from Xavier University of Louisiana, a M.S. in Computer Science from Purdue University, and Ph.D. in Industrial Engineering from Purdue University. Following graduate school, she worked in industry as an associate researcher, user interface designer, and project manager.
Human Factors Engineering | Human-Computer Interaction | Usability
Health Informatics | Information Management Systems
- Referrers and consultants should develop, regularly review, and disseminate service agreements that specify guidelines for referral and consultation.
- Each referral should include a specific clinical question and level of urgency, specified by the referrer.
- Referral templates should be complete but concise, reflect service agreements, require only essential information, and avoid a requirement for manual duplication of data available elsewhere in the medical record.
- Questions, uncertainty, disagreement, potential cancellation of a consultation, change to a consultation's type (standard vs. e-consultation), clarifications, and urgent issues should prompt direct, synchronous communication between referrer and consultant.